Returns Policy

We trust you will be satisfied with your Mziwabantu Cleaning Products purchase. However, should you decide the merchandise is not satisfactory, Mziwabantu Cleaning Products return, exchange, and refund policies are stated below:

Refunds & Credits

Mziwabantu Cleaning Products will refund or credit the value of the item, provided the product is in original undamaged packaging, and has not been used or damaged. A restock fee of up to 10% may be levied. Orders returned after more than 10 business days are not refundable. Shipping charges are non-refundable. To receive a refund, the original invoice should accompany your return. Used items may not be accepted. If there is any question, please call 087 149 0000

Exchanges

Mziwabantu Cleaning Products will be happy to assist you with exchanges or replacements for items purchased through our online store or received as gifts. For damaged or defective merchandise, we will credit you for the returned item upon receipt and send you your replacement with no additional shipping charges.  

Returns

Address package to:
Mziwabantu Cleaning Products
2 Anglo African Street
Grahamstown
Eastern Cape
6139